What our customers think
Don’t take our word for it, our customers share their experiences.
Client Testimonials
Faisal Fayyaz
CRM & Call Centre Supervisor
CRM | AGMC - BMW Group Importer
“Thank you for your valuable contribution to our professional development. We look forward to applying the knowledge gained from your training in our day-to-day tasks.”
Milan Davidović - Aftersales Manager
Mohamed Yousuf Naghi Motors
“My feedback is based on my experience with integrated VHC implementation during the past month. The two MagnaIQ consultants I cooperated with, Lee Mallender and Timothy Bates, provided us with uncompromising professional support during and after project realisation. They are familiar with CDK specifics and set-up, so they can quickly identify and solve the issues or address them to the proper party. They were also willing to provide support outside the project scope, which was required and highly appreciated. Most importantly, both consultants focused on the project’s success and were ready to go the extra mile to satisfy the client. With that kind of attitude, all challenges were easily overcome. I highly recommend their services, as they demonstrated expert knowledge, presentation and coaching skills and flexibility.”
Waheed Mohammed -Application Specialist
Mohammed Yousuf Naghi Motors
“I have been in touch with Lee for various issues related to ISPA, Fluid mapping, Aftersales issues since 2018. I had the opportunity to meet him when he came over to Jeddah for the VHC CITNOW Integration. Lee is very knowledgeable and has excellent interpersonal, communication and presentation skill along with his forte of trouble shooting. He is always willing to help and share knowledge which is a very rare commodity these days. When it comes to Aftersales Lee Mallender is THE BEST.”
John Bowman
Keyloop Aftersales Consultant Manager
Vertu Motors
“It was a great decision to team up with MagnaIQ , they are very well organised, have great communication skills and supply the correct consultants at hand to assist you and the business needs. I would have no hesitation recommending MagnaIQ.”
Roberts Barnes - General Manager
Acorn Motor Group
“A massive thank you to MagnaIQ as soon as we lost our fibre link, Magna came and supplied us with a Starlink unit and got us fully functional again. The system is probably better than the system that’s in now for speed. So thank you for your help to keep the business up and running.”
Katherine McLoughlin
Group After Sales Manager LSH
The whole Magna team are exceptional. They’ve been by my side supporting myself and the group for all DMS needs throughout 2023. From organising meetings, workshop loading support, accounting, the launch of new portals and DMA integration. They have been a fundamental part of our success this year.”
Sarah Rawlings
Partridge BMW
“Fung followed process specific to our business, which boosts our confidence in Magna and it’s staff, very many thanks.”
Andrew Tullie
Owner of Soper of Lincoln BMW & Mini
“For the past 5 years we have used MagnaIQ consultancy services and solutions. We use their services across every department in our company, from IT infrastructure, security through sales & aftersales. Their ingenuity and depth of knowledge helps us link systems together to maximise efficiency, productivity and minimise workload. Their services have helped us save time and money as well as keeping us ahead of the curve in the ever-changing automotive industry.”
Paul Harris - Accountant
Sandal BMW
“Thank you for your valuable contribution to our professional development. We look forward to applying the knowledge gained from your training in our day-to-day tasks.”
Roz Peters
First Intuition
“Thank you for being thorough with my Teams issues. You had patience while I tested diverse systems and recapped my checklist of issues.”
Eanna Larkin - Sales Administrator
Sandal BMW
“Thank you for your valuable contribution to our professional development. We look forward to applying the knowledge gained from your training in our day-to-day tasks.”
Marcus Curtis - IT Manager
Impact Handling
“I’ve been consistently impressed with this company’s support team. They’re not only knowledgeable but also incredibly approachable. Whenever I have questions or concerns, they listen attentively and provide prompt assistance. Their friendly demeanour and willingness to help create a positive experience. Kudos to the entire team!”
